Returns & Exchanges

At Vint & York, we want you to love your frames, which is why we offer a 15-day return or exchange window for all eyewear in its original condition. Whether you need a different fit or a style change, our hassle-free process ensures you find the perfect pair.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure a tracked and secure delivery.

• 3.
  Pack Your Frames

  Place the eyewear, original case, and cleaning cloth securely inside the original packaging to prevent damage during transit.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.